Shipping policy

Shipping & Returns

📦 Shipping Information

UK Tracked Delivery – £3.95
Please allow 2–5 working days for delivery.

Europe Tracked Delivery – £10
Delivered within 5–10 working days (excluding weekends and public holidays).
Please note: Orders may be subject to local taxes and duties.

International Tracked Delivery – £10
Delivered within 7–14 working days (excluding weekends and public holidays).
Please note: Orders may be subject to local taxes and duties depending on your country’s customs regulations.

If you have any questions or run into an issue with your order, feel free to contact us at help@alissic.world — we're here to help!

🔁 Returns Policy

We hope you love your order, but if you need to return an item, here’s what you need to know:

  • Returns must be made within 28 days of receiving your order.

  • Return shipping costs are the responsibility of the customer.

  • Once we receive your return, we’ll refund the cost of the item (shipping fees are non-refundable).

  • Unfortunately, we’re unable to offer exchanges. If you’d like a replacement, simply place a new order.

Please ensure returned items are unworn, unwashed, and in their original condition.

Need help? Reach out to us at help@alissic.world and we’ll assist you as soon as possible.